March 31, 2007 - “He wants to make sure the customer has a great experience and that they receive quality protection for their money. I find that to be unique in the market,” says Will Babin, a trainer with SouthWest Dealer Services, which conducts compliance training for Tuttle-Click. “ He’s one of the dealers that will actually demand 100-percent perfect compliance while also expecting performance.”
Babin says Click seems to have what every dealer wants: good profitability, compliance, historically low turnover and minimal chargebacks. But there’s a good reason for that, Babin adds.